Privacy Policy
Last updated: July 2026
Information we collect
When you fill out our contact form, request a quote, or chat with our assistant, we collect the details you provide — such as your name, email, phone number, event address, and event details. We also use Google Analytics to understand how visitors use this site (pages viewed, general location, device type).
How we use it
We use the information you submit to respond to booking inquiries, prepare quotes, and coordinate event logistics. We do not sell your personal information to third parties. We may share booking details with service providers we use to run our business, such as our email delivery provider (SendGrid) and payment processor (iPOSpays), solely to fulfill your request.
Cookies & analytics
This site uses Google Analytics (GA4) cookies to measure site traffic and improve our content. You can disable cookies in your browser settings; this will not affect your ability to browse the site or submit a booking request.
Chat assistant
Conversations with our website chat assistant are stored so our team can follow up on your inquiry and improve the assistant's accuracy. Do not share sensitive information (such as payment card numbers) in the chat.
Your choices
To request that we delete information you've submitted, email windycityicecream@gmail.com or call (708) 529-8875.
Contact us
Windy City Ice Cream, 11641 South Ridgeland Ave Unit D, Alsip, IL 60803. Questions about this policy can be sent to windycityicecream@gmail.com.
